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Terms and Conditions

Preamble

 

 

Jeanneil Sales cc owns the domain name 2evolve.co.za and operates through it, an online B2B ecommerce website, specialising in tattoo and body piercing supplies.
Although the website 2evolve.co.za operates 24/7 – the operational hours (work days) of Jeanneil Sales cc are 9am to 5pm CAT, Monday to Friday. Closed weekends and South African public holidays.

These online Terms and Conditions are a contract between yourself and Jeanneil Sales cc, which apply when you access the site 2evolve.co.za, register as a client or purchase any products and services on 2evolve.co.za. If you do not agree with these terms and conditions, you may not use the 2evolve.co.za web-site, any continued use thereafter constitutes your agreement to all terms and conditions. These Terms and Conditions do not affect any statutory rights or Consumer laws that cannot be altered by contract.

Disclaimer and limitation of liability

Jeanneil Sales cc makes no representations or warranties, implied or otherwise, that the content and technology available from this web site is free from errors or omissions and that the service will be uninterrupted and error free, nor can Jeanneil Sales cc ensure that any files or data accessed from 2evolve.co.za will be free from viruses, malware or other malicious code/software.
All information contained in this website is based on data supplied by service providers/suppliers/manufacturers and is in good faith, deemed to be correct at the time of publishing. No Warranty is expressed or implied regarding the accuracy of this information, merchantability or suitability of these products.
Jeanneil Sales cc is not liable for the acts or omission of any third parties that arise from the use of and operation of 2evolve.co.za
Neither Jeanneil Sales cc nor any of its affiliates or principles shall be liable for any damages, losses or liability arising from the inability to, or misuse of; the products, services or web-sites belonging to Jeanneil Sales cc.
Jeanneil Sales cc is not liable for any indirect and incidental damages, including a loss of profits, that arise from a consequence of interacting on 2evolve.co.za.
If, despite these limitations of Liability, Jeanneil Sales cc is found liable for any loss or damage caused, the total liability will be limited to R2000.00.

Content, Copyright, trade mark and intellectual property

All content on 2evolve.co.za, including but not limited to, software, databases, text, graphics, icons, information, designs and agreements, are the property of, or is provided under licensed to Jeanneil Sales cc. The Trade Mark names and Service Marks are the property of Jeanneil Sales cc, its affiliates, agents and principals. Other than blog posts on 2evolve.co.za that are created to be shared – You may not – copy, reproduce, disseminate in part or whole, any of the content found on 2evolve.co.za – without the express written permission of Jeanneil Sales cc and the relevant owner/s of content. Jeanneil Sales cc respect the intellectual property rights of others, if you believe any content on 2evolve.co.za constitutes an infringement on another’s rights – please use the contact us form with information that identifies the infringed work, the information of the copyright/trademark/intellectual property right holders as well as full contact information.

‘Cookies’ Policy and Personal information

The website 2evolve.co.za, employs the use of cookies in order ensure login features and shopping cart functionality. Third party cookies through Google analytics are also employed on the site and the privacy policy can be viewed here: https://www.google.com/policies/privacy/. Jeanneil Sales cc do not share personal or business information to third parties unless required to do so by law, to aid in fraud investigations or in order to successfully complete a transaction (eg: banks, couriers). “Personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Links to third party websites and content

2evolve.co.za contains posts, blogs and resource material linking to other websites and content. Jeanneil Sales cc makes no representation or warranty as to the suitability or safety when visiting those links. Jeanneil Sales cc do not in any way endorse the opinions, services or content provided by those third parties. Please treat any link with the same caution you would normally when browsing online.

Electronic communication

When you use the contact us form, email to, post comments on or transact through 2evolve.co.za you consent to receiving communications from Jeanneil Sales cc electronically and agree that electronic communication be treated as if ‘written’, and satisfies all legal requirements as if ‘written’.
When you place an order through 2Evolve.co.za, you consent to receiving electronic billing information by email – including, but not limited to: quotes, invoices, credit notes and statements.

Territory and Export restrictions

 

Due to sales agreements that include territorial restrictions – Jeanneil Sales cc will only process orders limited to delivery addresses in: South Africa, Lesotho, Swaziland, Botswana, Namibia, Mozambique, Zimbabwe , Zambia, Angola, Ethiopia, Kenya, Nigeria, Uganda,  Madagascar, Maldives and Mauritius.

It is up to you to ensure the goods you purchase through 2evolve.co.za are suitable for import into your country/region and comply with all legal requirements. All flammable and pressurised products are prohibited from export outside of South Africa due to airfreight restrictions.

 

Registration

 

In order to purchase through the web-site 2evolve.co.za, you will need to register for an online account. 2Evolve.co.za is a B2B ecommerce website, meaning you will be either registering as an individual trader (sole proprietor) or as a business (Company, CC, Partner etc). In order to register a business, you must be duly authorised to open such an account and represent the business. All registered individuals and businesses are responsible for the safe keeping of their username and password and must immediately notify Jeanneil Sales cc of any unauthorised access or usage of your account. Jeanneil Sales cc will not accept responsibility for any losses you incur as a result of abuse on your account by your staff, representatives or where you failed to keep your username and password secure and confidential.

Pricing and TAX

Jeanneil Sales cc is a VAT registered merchant with the South African Reserve bank and as a B2B website, all prices on 2evolve.co.za are displayed in South African Rand (ZAR) excluding VAT. The VAT total for goods will be included in the final checksum of the shopping basket and at checkout. Any orders with delivery addresses outside of South Africa will be Zero Rated for VAT.
Prices are subject to change without notice and Jeanneil Sales cc reserve the right to correct any pricing errors. On all international shipments – you are liable for any taxes, duties and administration fees which are levied by the destination customs authorities and shipping agents.

Ordering

Once you checkout your shopping cart and successfully complete payment processing – you have then placed an order with Jeanneil Sales cc. All orders are subject to stock availability, in the event there is insufficient stock to complete your order, Jeanneil Sales cc will cancel the order or portion thereof that cannot be fulfilled. You will be refunded any money paid on any item/s that are cancelled.

Payment Options Accepted

 

On checkout you will be presented with different payment options – MasterCard, Visa, Paypal, SID and Manual. Manual payment allows you to checkout without processing any payment online, giving you the ability to make a direct payment to the bank of Jeanneil Sales cc via atm transfer, Bank deposit or EFT. Manual payment orders, where a Proof of Payment (POP) has not been sent to Jeanneil Sales cc within two working days, will be cancelled. The Shipment of Manual payment orders will only take place once funds have fully cleared into the account of Jeanneil Sales cc.

 

Credit Card Acquiring

 

At the time of presenting card payment options, the merchant (Jeanneil Sales cc) country is South Africa. All credit Card transactions on 2evolve.co.za will be acquired via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details are stored by Jeanneil Sales cc separately from card details, which are entered by you on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Delivery

Orders placed through 2evolve.co.za are processed by Jeanneil Sales cc within two working days (see operational hours) and where possible, Jeanneil Sales cc only make use of Aramex for deliveries of goods ordered on 2evolve.co.za – https://www.aramex.com/ . Delivery fees on your order are calculated by the service type selected by you on checkout. While Jeanneil Sales cc attempt to ensure the timeously delivery of goods, deliveries may be impacted by events beyond the control of both Jeanneil Sales cc and Aramex. In the event of any impacted delivery – A refund on the shipping fee based on the difference between the service paid for and the service delivered, will be issued, however, Jeanneil Sales cc will not be held liable for any losses incurred as a result of late or non-delivery. Insurance on lost, damaged or stolen goods while in delivery, is handled for Jeanneil Sales cc by – Gem and Jewel Acceptances, with cover of up to ZAR40,000.00 per conveyance – http://www.gemjewel.co.za/index.html

Special Orders – Backorder and pre-order

Certain items are made available as back order or pre-order when not in stock, these items require full payment and are fulfilled when Jeanneil Sales cc receive inventory. An estimated time frame is given for the fulfilment of these types of orders and if in the unlikely event that order cannot be completed within a reasonable amount of time from the quoted date – a full refund will be issued.

Special Events – pricing and limited offers

From time to time, special events – pricing and limited offers may appear on 2Evolve.co.za, these offerings will be subject to separate terms and conditions which you agree to be bound to and will form part of these online terms and conditions. In the event of a conflict between the terms and conditions, the product/service specific terms and conditions will apply.

Returns Policy

Jeanneil Sales cc will refund or exchange any purchase (less courier fees) that is delivered in South Africa and returned within 7 working days of receipt, provided: the goods were not custom ordered/pre-ordered/back-ordered, are returned in their original packaging: unused, sealed , unsoiled and payment was received in full by Jeanneil Sales cc. Goods are returned to the physical address of Jeanneil Sales cc at your expense and risk, Courier counter and Post Office Counter deliveries will not be received. Any items incorrectly supplied by not fault of your own, will be replaced or refunded in full by Jeanneil Sales cc.

Product Warranty

Materially defective items that are returned within 14 working days of receipt – will be replaced for the same or fully refunded at your discretion; materially defective items that are returned after 14 days, but still within six months and within warranty – will be either: sent for repair, replaced for same or fully refunded and at the discretion of Jeanneil Sales cc. Product warranties are not transferable.

Refund Methods
Original Payment method Refund Payment method
Cash Deposit at bank EFT
SID Payments EFT
Card Payment Refund to original Card only
Paypal Refund to original Account
(ZAR) EFT EFT
Scode EFT
Governing Law and Dispute resolution

These online terms and conditions are governed by the Laws of South Africa and exclusive jurisdiction of the High Court of Cape Town, South Africa. In the event of a dispute between yourself and Jeanneil Sales cc, that cannot be resolved by negotiation directly between the parties, the dispute will be referred to mediation in Cape Town only, under AFSA rules, the language used will be English. Jeanneil Sales cc chooses as its domicilium citandi et executandi for all purposes under these terms and conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature as: 1 Taaibos Close, Plattekloof, 7500, Cape Town, South Africa.

Changes to these Terms and Conditions

Jeanneil Sales cc at its sole discretion, may reasonably change this agreement or any part thereof at any time without notice. If you do not wish to be bound to the amended contract, you must no longer continue to use the site 2Evolve.co.za, any continued use thereafter constitutes your agreement to all such changed terms and conditions.

Severability

If for any reason any provisions of these terms shall be deemed unenforceable or invalid, the remainder shall continue to apply. Any unenforceable or invalid terms shall be to the extent possible, by the adjudicating authority, be amended to reflect the original intent as reflected in the original provision. Should any invalid provision be severed, it will not affect the remainder of the agreement if it does not change its purpose.

Company Information

Jeanneil Sales cc trade as 2Evolve, 2evolve Supply House™ and 2Evolve Body Art Supplies® – all interchangeable.
Jeanneil Sales cc (1987/016105/23) owns the domain name 2evolve.co.za and operates through it, an online B2B ecommerce website, specialising in tattoo and body piercing supplies and are responsible for the handling of all transactions – sales, service, support and resolutions.
Postal Address: 1 Taaibos Close Plattekloof, 7500, Cape Town.
Contact Information:  nine2five (-at-) telkomsa.net / Tel:0219110393

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